The Significance of Six Sigma Training Program

Six Sigma training has become a favorite topic of discussion in most organizations, even as executives try to embrace the concept. Part of the reason for its popularity is the fact that it seeks to bring perfection in operations, which leads to profitability and efficiency in workplaces.

Basis for accomplishment of projects

When a company embarks on some project, all the details that pertain to it need verification to identify all requirements that will lead to successful accomplishment of such tasks. However, you may not achieve it due to one reason or the other, which means that such projects will eventually fail. As such, six sigma training offers insight on how to avoid breakdowns in between projects from conception to the accomplishment stage.

Positive impact on one’s career

Six Sigma Training has a lifetime implication on your career because it avails the analytical skills and knowledge that will help you accomplish your duties with little or no challenges at all. Also, anyone with Six Sigma certification proves that they have some unique capabilities. That is what most employers consider, and candidates with such certification will naturally stand out.

Practical application capabilities

Through Six Sigma Training, one can realize a positive impact on some business aspects in measurable terms. These include a reduction in the cost of doing business, improvement of knowledge, streamlining of business processes and promotion of employee commitment. All these provide a better business environment because they affect daily operations directly. Call us now for more details.

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Benefits of Six Sigma Adoption in Business

In most industries, various processes require proper management and Six Sigma helps these establishments manage both existing and new processes. Many enterprises adopt Six Sigma because of the numerous benefits it continues to avail, and here is what you will realize as you embrace this method for use within your enterprise.

Motivation of employees

To a larger extent, the success of most enterprises depends on employees’ drive and enthusiasm, and this is a major factor of consideration. Six Sigma has essential problem-solving tools that will ensure continuous enthusiasm of employees across the board. Hence, embracing the tools and techniques it avails, enables creation of a positive working environment.

Customer loyalty improvement

If customers experience satisfaction and confidence in the services or products that a company offers, then, they become loyal clients to that particular enterprise. Customers are an integral pillar in every business, and Six Sigma has tools to help you analyze perception of clients. In turn, you can use the results that these tools avail to improve customer experience to drive satisfaction.

Ability to meet deadlines

Various unforeseen challenges may extend projects beyond the expected time of completion. In some cases, some of these challenges are beyond the control of those working on such projects. Deployment of Six Sigma in such projects leads to engagement of professionals with experience, who examine and pinpoint these eventualities. As a result, the project cycle becomes shorter, and accomplishment of tasks is within acceptable limits. Contact us now for more details on Six Sigma.

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Focus on continuous improvement to get results

By ensuring you’re focus on continuous improvement over a period of time you make the goal of increased service and efficiently obtainable and more easily achieved.

Whether problems with your business have been identified or you simply know that you can perform better, finding a way to give better service and be more efficient in how you do so is very important. But it’s also not something that can be done over night. Focusing instead on a gradual, continuous improvement makes the progress more achievable, easier for the employees, and allows for adjustment along the way when the changes simply don’t work.

More Achievable

The way our minds work makes little accomplishments much easier for us to achieve. Instead of focusing on the end result and getting to it as quickly as possible, setting small goals or making small changes in progress towards the end result allows your mind to feel the satisfaction of accomplishment.

Our minds can’t get enough of that feeling of accomplishment, which means that each little accomplishment helps fuel us towards the next small goal. On the other hand, facing too big of a hurdle in your path to improvement, and failing to accomplish it, causes our minds to feel depressed and doesn’t provide that fuel to help accomplish the next task.

What this idea and process is called is KAIZEN, and it marks one of the crucial phases of Six Sigma and Lean projects, the Control phase. Used in conjunction with the other phases, KAIZEN helps you to bring your planned improvements to fruition; from your dream into a reality.

Better for the Employees

You’d be hard pressed to find a change in a company that was supported by all the employees. They get adjusted to how things work when they arrive, and any deviation from that is, at least at first, frowned upon.

By making small changes towards a bigger goal you’re able to lessen the impact if the changes over time, allowing the employees to gradually adjust to the new standards and quality you expect of them, as well as learn any new policies associated with the changes.

This can help them become motivated by the changes or even get to the point where they’re looking forward to the end result, improving morale and helping you ensure that the changes you make to improve service aren’t being diminished by an employee base trying to resist.

Adjusting Along the Way

Finally, by making small changes along the path to the end goal, you’re able to adjust for unforeseen obstacles better and easier. If a change simply doesn’t work, you can change it or remove it and reevaluate without putting the entire goal in jeopardy.

By ensuring you’re focus on continuous improvement over a period of time you make the goal of increased service and efficiently obtainable and more easily achieved. To find out how Lean Six Sigma can help you along the way, contact us.

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Don’t Neglect the Human Factor When Applying Lean Six Sigma

Ask those in the know and they’ll tell you that Lean Six Sigma increases revenue and reduces costs. However, they don’t always mention the positive impact it has on people.

While it’s important to train your team on the tools and techniques of LSS, it’s equally important to consider the human factor.

Resistance to Change

People doing things the way they’ve always done them. It’s an age-old problem. The if-it’s-not-broke-don’t-fix-it mentality often surfaces when organizations try something new. It’s no different with Lean Six Sigma. Therefore, the first stop when building a LSS culture is in addressing the resistance to change.

Jeffrey D. Ford and Laurie W. Ford suggest in their Ohio State University white paper, “Stop Blaming Resistance and Start Using It,” that engaging the resistance can be a powerful tool in the “successful accomplishment of change.”

They propose that resistance is:

  • A legitimate response
  • A sign of engagement
  • An opening for dialogue

Employees resist because they are engaged and committed. They want a “voice.”

Working with people in an organization to clarify their concerns is a strategy for improving the success of change initiatives. Change planning and implementation can be made smarter, faster, and cheaper by listening to the feedback embedded in “resistance.”

Tap into the Skills of Your Team

Employees are your best resource for understanding how to improve the efficiency and effectiveness of your business processes because they have first-hand knowledge of your business operations. Utilize their knowledge and skills, give them a voice in the change initiative, and make them accountable for the outcomes – now and in the future.

In the white paper, “Creating a Six Sigma Culture,” Tracy A. Thurkow, Ph.D., Partner and Chief Operating Officer, CLG, recommends taking these three actions:

  • Tell employees the behaviors you want then reinforce their actions when you see them doing it right.
  • Ensure there are more positive consequences for positive behavior than for wrong behavior.
  • Review and measure the positive behaviors.

Don’t just focus on the technical part of Lean Six Sigma. To increase your chances of increasing a successful implementation, build an environment that accepts change and encourages workers to become part of the change. Remember that encouragement, motivation, and reward drive the process.

For more ideas or information on LSS training programs, contact us.

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